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Flight & Hotel Cancellations:

All Airline Refunds/Future Credits are subject to each airline fare rules, policies and procedures. Tickets are subject to airlines rules after they are issued. Tickets can be non-refundable/ non-changeable. No waivers are applicable.

All post-ticketing service fees are non-refundable and are subject to change without notice. fees, additional fares collected, and other charges are in addition to any airline. You will only be charged the final total amount. Government imposed taxes and fees are subject to change. You will only be charged the final total amount as shown.

Most of our airline tickets are non-refundable after 24 hours of booking. Cancellation and/ or Refunds only available if

  • a) Our Travel Suppliers or airlines fare rules allow cancellation and refunds
  • b) We have accepted your request for a refund
  • c) You are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing)
  • d) And if we are able to secure waivers from suppliers or airlines to process this requested cancellation and refund.

We are unable to provide a specific timeline for how long it may take for this requested refund to be processed. All refund requests are processed in a sequential format. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. This notification does not automatically qualify you for a refund. This only provides you with an acknowledgment of your request.

Upon receipt of your request, we will work with the suppliers or airlines to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. Our services fees associated with the original travel reservation are not refundable. Please note that we are dependent on the suppliers for receiving the requested refunds. Once the refund has been approved by the supplier it may take additional time for this to appear on your bank statement.

Generally, all suppliers will charge a penalty for refund. This entire process may take 60-90 days from receipt of your request to receiving credit on your statement. Apart from the airlines and other suppliers refund penalties, will charge a post-ticketing services fee, as applicable which is non-refundable and are subject to change without prior notice.

All refund fees are charged on per-passenger, per-ticket basis. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds.

All requests for cancellation will only be honored if sent to us on the following email-

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